Investigate the cause, not just the symptom.
Water can travel through a roof construction before it becomes visible inside. The first step is to understand the roof, the affected area and any previous repairs before defining a suitable scope.
What to consider
- Active leaks and recurring water ingress
- Damaged roof coverings, flashings and junctions
- Deteriorating seals and vulnerable roof details
- Problems around rooflights and rainwater outlets
If a leak is affecting your building
Keep people away from affected areas and follow your site procedures, particularly where water is near electrical equipment. Do not access the roof yourself. Share the site postcode, roof type if known, and photographs taken safely from ground level.
Your questions, answered
Can you quote from photographs?
Photographs can help an initial discussion, but access, roof condition and the cause of a defect may require a site assessment before a reliable quotation can be given.
Does a roof leak mean the whole roof needs replacing?
Not necessarily. The appropriate response depends on the cause, the wider condition and the remaining service life. A local repair and a larger refurbishment address different needs.